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Do you use a different color when replying an email?
  v10.0 Posted at 8/26/2016 3:55 AM by Tiago Araujo
Replying inline can mess up the history of the email thread. What you should do is to copy and paste the entire email in your reply and comment on each issue at a time, keeping the history intact.

It's important to write your comments in a different color. You might want to mention what color your comments are in (sometimes there is more than one person making in-line comments).  Make sure what you type should always be aligned left, not indented. Remember, if you write emails with one issue at a time you won't need to do this too often.

-----Original Message-----

From: Daniel Hyles www.ssw.com.au
Sent: Tuesday, 28 May 2002 7:31 AM
To: Adam Cogan www.ssw.com.au
Subject: FW: Morning Goals

I have replied inline 


-----Original Message-----
From: Adam Cogan www.ssw.com.au
Sent: Monday, 27 May 2002 8:00 AM
To: Daniel Hyles www.ssw.com.au 
Subject: FW: Morning Goals

- TimePro Online pages
Done
- Double check backups (get backup today on both drives, I configured the other drive last night)
Done
- Make sure Exchange is backing itself up... Check Google on why not.
Not Done
- Access reporter
Not Done

Figure: Bad Example - Replying inline and using the same color can mess up the history + no indentation 

From: Daniel Hyles www.ssw.com.au
Sent: Tuesday, 28 May 2002 7:31 AM
To: Adam Cogan www.ssw.com.au
Subject: FW: Morning Goals

My answers in blue

     > 1. TimePro Online pages
Done

     > 2. Double check backups (get backup today on both drives, I configured the other drive last night)
Done

     > 3. Make sure Exchange is backing itself up... Check Google on why not.

Not Done

    > 4. Access reporter
Not Done


-----Original Message-----
From: Adam Cogan www.ssw.com.au
Sent: Monday, 27 May 2002 8:00 AM
To: Daniel Hyles www.ssw.com.au 
Subject: FW: Morning Goals

- TimePro Online pages
- Double check backups (get backup today on both drives, I configured the other drive last night)
- Make sure Exchange is backing itself up... Check Google on why not.
- Access reporter

Figure: Good Example - Replying in a different color + keeping history intact + using indentation​


See Top 10 Rules to Better Email video for more details on how to reply to emails.

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