Rules to Better Bots

Bots promote an effective and productive work place. Many companies are already using them more than regular 'search' functionality.

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Check SSW's Bots Consulting page​.

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  1. Do you vary your responses?

    People don’t act like robots and answer the same way all the time. Neither should bots!  All you need is a few different welcome messages and use a rand() function.
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    Figure: Good examples - Different welcome messages​​
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