Do you purchase online as your 1st option, think of your experience, and have a voice?
Last updated by Tiago Araújo [SSW] almost 3 years ago.See historyWe want a world of great user interfaces so when purchasing online cast a critical eye (or complimentary eye) over your experience. If you see something painful (or cool), then take a screenshot and tweet and share your experience.
More info on Customer Experience on Adam's blog: From UX to CX – Improving the Customer Experience.
Figure: Positive shopping tweetHey @EdibleBlooms love your work! You always deliver amazing bouquets! <3
— Penny Walker (@PennyWalker_SSW) June 8, 2020
A suggestion for your #UI/#UX - you have 3 delivery options for the same price, it's confusing - see my before & after (my mock up). This would be much clearer. Do you agree? pic.twitter.com/zLxyT6cVBF
The above was also posted on Facebook.
Figure: Negative shopping tweetHere's an example of dangerously bad UI: this eBay user has 100% positive feedback, as the comments demonstrate. pic.twitter.com/cr5n05FUn9
— Ryan C. Gordon (@icculus) October 3, 2015