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Menu - Do you have your "Help | User Guide" online?
  v1.0 Posted at 27/11/2012 1:53 PM by Rebecca Liu

Users who are finding your application a little hard to use will always look for a user guide. The first thing they would do is to reach for the help menu. The "About" button can provide a link to the product website, but this is not very handy and obvious for a user who needs quick help. A link to the user guide must be in the "Help" menu.

There are benefits of having your user guide online:
  1. Easier to keep up-to-date and maintain
  2. Stats on usage
  3. Allows community commenting
Help User Guide
Figure: Good Example - "User Guide" link in the "Help" menu
Online User Guide
Figure: Good Example - Telerik keeps their "User Guide" online

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