Clarity - Do you make the communication more efficient by referring back to a subject of an email?
5/12/2018 10:09 AM by
Use IM to chase up that important email. You can make it easy for everyone (or at least give them the context of your questions) by pasting the email subject.
I sent you an email just now, please approve
Figure: Bad example - client need to filter his emails manually
I need you to reply to my email... Subject: CBA Software Audit Figure: Good example - client can search your email based on the subject
Do you feel this rule needs an update?