Clarity - Do you make the communication more efficient by referring back to a subject of an email?
  v2.0 Posted at 5/12/2018 10:09 AM by Tiago Araujo
Use IM to chase up that important email. You can make it easy for everyone (or at least give them the context of your questions) by pasting the email subject.

I sent you an email just now, please approve

Figure: Bad example - client need to filter his emails manually

I need you to reply to my email... Subject: CBA Software Audit

Figure: Good example - client can search your email based on the subject

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