Do you link your customers in CRM to their respective Teams?
  v1.0 Posted at 28/03/2020 9:05 AM by Tiago Araujo

If you use a Team per client, it is likely that you want to have a link between your Teams instances and the associated CRM record.​​

​At SSW we have a custom property for each client that stores the Teams URL:​​​

Figure: Live CRM | Company/Account Form – added Teams URL field

To get that URL, simply click the ellipsis next to your Team name and click "Get link to Team"

Figure: get the Teams URL

This process can even be automated using Azure functions and Graph API to provision a new Team every time a new client is created in CRM.

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