Interruptions - Do you investigate your question for 2 minutes before asking someone on IM?
  v3.0 Posted at 5/12/2018 10:07 AM by Tiago Araujo
Always do a quick investigation before asking for help. When asking a question using IM, always start your conversation with "I have googled this and no luck".

IM can interrupt a person when they are busy, so make sure that you are well prepared and have tried to find the solution another way first.

Figure: Don't make someone else have to Google something​ for you​​

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