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Do you give informative messages?
  v1.0 Posted at 9/06/2018 7:14 AM by Tiago Araujo

Giving your fellow employees informative messages is important. Follow these steps to make sure you are providing people with all the information they need to activate the message. 

  • Type the message directly into an email not a piece of paper even if it means putting the caller on hold for 15 seconds
  • Ask for what it is with regard to
  • Ask for the number

Subject: Phone message from John Smith

Adam,

John Smith called today at 11:20 am 
RE: Database consultation
Contact Number: 03 9922 1100

Rebecca


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