Do you give informative messages?
9/06/2018 7:14 AM by
Giving your fellow employees informative messages is important. Follow these steps to make sure you are providing people with all the information they need to activate the message.
- Type the message directly into an email not a piece of paper even if it means putting the caller on hold for 15 seconds
- Ask for what it is with regard to
- Ask for the number
Subject: Phone message from John Smith
John Smith called today at 11:20 am
RE: Database consultation
Contact Number: 03 9922 1100
Do you feel this rule needs an update?