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Done - Do you know when to send a done email in Scrum?
  v12.0 Posted at 24/05/2018 3:02 PM by Ulysses Maclaren

​​​Most devs don't send 'Done' emails. Do you really expect Product Owners to always be checking TFS?

The better approach is:
    - If task/bug came from a client, when it is completed, send the 'Done' email to Product Owner.
    - If the task/bug is your breakdown of a PBI (that the developer did to break down a big user story), then only send the ‘Done’ once the entire user story is complete.
Note: Send the ‘Done’ email to the Owner of that PBI.

Don​​​e tips:

- Include the Task #, Summary and link to the item in TWA.
- Remember that all your tasks should be under 4 hours
- Follow the Done Email rules
- If you completed the task in a different way than previously discussed, mention it.
- Make sure that every PBI has an Owner as per the rules.

If you are w​orking on a task:

When you complete a Task that is part of a PBI you need to send a done email to the Owner of that Story.

You only need to add the Task #, Summary and link to the item in WIWA. Remember that all your tasks should be under 4 hours, do spending lots of time on a Done Email for a Task would be counter productive. Add more information if required, for example you may have completed the task a different way than previously discussed. 

Make sure that every PBI has an Owner as per the rules.

If you are th​e owner of a PBI:

When the last task/bug of a PBI is complete, you then send a comprehensive done email as per the rules when the story had been completed. Make sure you add a list of all of the Tasks that were completed as part of the story and the Done criteria that you completed.

Here is the Done Criteria we followed:

    a. Compiled/Built locally    
    b. >30% Code Coverage
    c. All unit tests passed

Then add an illustration to show this.

image
Figure: Good​ example -  This is proof you have met your 'Done criteria'.

This is all designed to help you Scrum Team members (Product Owner, Scrum Master and Team) keep a certain quality bar on completion of each chunk of work. Remember that you are not 'DONE' until your team says you are done.

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