Do you use > and indentation to keep the context?
20/08/2019 4:13 AM by
Electronic communication can easily cause misunderstandings. Help the reader understand your message better by:
- Keeping the prior email in your reply
- Quote the original email by using the ">" and indentation. Your new text should be kept to the left. When quoting text on web pages, other people or quoting past email history, indent it
- Add numbers if the sender didn't
- Use a different text color in your reply
This way you won't forget any questions in the original email.
Please change from X to YFigure: Bad Example - there's too much information here
The program flow logic worries me a bit
Done. Sorry, this wasn't a final decision - I just put it there for testing purposes
> 1. Please change from X to Y Figure: Good example - use indentation and ">" in an email. It points out the context of what is referred to
> 2. The program flow logic worries me a bit
Sorry, this wasn't a final decision - I just put it there for testing purposes
Note: For those using mobile devices the indentation function is not available, try instead using 3 spaces to indent manually.
Video: Top 10+ Rules to Better Email Communication with Ulysses Maclaren
Do you feel this rule needs an update?