Do you make sure every customers' (and prospects') email is in your company database?
Last updated by Nick Curran [SSW] 4 months ago.See history This rule has been archived
Archived Reason: Deprecated - See https://www.ssw.com.au/rules/reasons-to-use-dynamics-365-crm
Most companies keep all their customers' (and prospects') contact information in a database (e.g. CRM, SQL Server, Access, Oracle). This allows all staff to easily locate contact details about a particular person. So when you get an email, make sure you check that email address and it is in the company database.
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