Do you know when to delete instead of disqualify a lead?
12/08/2014 4:23 PM by
When going through leads to see if they should be converted to an Account/Contact/Opportunity
or disqualified, any that do not contain contact details should be deleted instead
of disqualified. The reason for this is that there is no benefit having only a name
in the system, and it could produce false duplicates later if we were to import
or create someone with the same name.
Figure: Delete rubbish lead
Do you feel this rule needs an update?