Communication - Do you know the nice way to correct someone?
26/07/2018 5:02 PM by
When you notice that someone has done something that could have been done better, make sure you are tactful in your correction/suggestions. When you are giving someone a correction or tip, try to include an URL to back up your point.
For example, if someone sends you an email like that:
Let's meet on Thursday at 3 PM
- Figure: Someone requests a meeting
You could reply in different ways:
Subject: RE: Meeting
FYI - an appointment would have been better. See rule #48 in Rules to better Email
- Figure: Bad Example
Subject RE: Meeting
I noticed you did not send an appointment for this meeting. I hope you don't mind, but I have gone ahead and created one so we don't all have to create one individually.
We have a number of helpful standards like this which you can have a look at in our Rules to better Email if you're interested.
- Figure: Good Example
Do you feel this rule needs an update?