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Do you know the best way to manage product feedback?
  v5.0 Posted at 24/10/2017 8:04 AM by Tiago Araujo

​​​How do you want customers to send you feedback? Phone calls? Emails? A website? 
There are a number of web applications that do a great job on this:

codeauditoruservoice.jpg
Figure: The UserVoice website allows user to enter suggestions (used here by SSW Code Auditor)
admin.jpg
Figure: UserVoice has an Administrator console to track feedback

UserVoice is the most popular platform to collect, manage, and prioritize user feedback. It has a voting and tickets system out of the box.

Many software houses use this for their products E​g. SSW Code Auditor, SSW Link Auditor

Here are the google results as at 2014

uservoice.jp.jpg
Figure: Google result of UserVoice
getsatisfaction.jpg
Figure: Google result of GetSatisfaction
googleresultuserecho.jpg
Figure: Google result of UserEcho

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