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Do you know how to view changes made to a CRM entity?
  v3.0 Posted at 8/10/2019 11:46 AM by Patrick Zhao
​​CRM provides the Audit History page to show the changes made to a CRM entity, You can use this page for auditing purposes. 

When you are browsing an entity, from the menu you will see an Audit History option when you have the permission. 

AuditHistory.png

Figure: Audit History Menu


Click the "Audit History" menu item, then you will be able to see the changes made to an entity.

AuditHistory2.png
​​Figure: Showing changes to entity fields with old and new values


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