Do you know how to use SNOM VOIP phones? (Physical Phones + Microsoft Lync)

Last updated by Tiago Araújo [SSW] over 2 years ago.See history

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Using SNOM phones, transferring a call, creating a conference call, or making an internal call, is very easy.

Transferring a call

  • While speaking to Mr Northwind, press (Hold)
  • Press (Directory)
  • Then choose a person from the list

OR

Dial the external number, press (Tick)

  • Tell the staff member "Mr Northwind for you"
  • Press (Transfer), press (Tick)

Making a Conference Call (up to 5 people)

  • While speaking to Mr Northwind, press (Hold)
  • Press (Directory).
  • Then choose a person from the list

OR Dial the external number, press (Tick)

  • Tell the staff member "Adding you to a conference call"
  • Press (Conference) to start the conference

Making an Internal Call

  • Lift handset (or press speaker)
  • Press (Directory)
  • Choose a person
  • Press (Tick)

Read more about implementing Skype for Business.

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