Do you know how to handover a sales enquiry to a sales person ?
20/09/2012 1:26 PM by
Sometimes a potential client contacts you and you are not the right person to deal with them. You need to hand them over to a sales person. There is usually no reason to call them and you can respond via email with:
- A clear instruction for the sales person to follow up
- One action item for the sales person to follow (more than one action item or asking the prospect to complete a task can cause confusion and delay
Do you feel this rule needs an update?