Do you know how to follow up an unanswered email?
11/03/2014 6:39 AM by
Sometimes the person you send your email to may not reply immediately because they're busy or just may have forgotten about it. If you need an answer, use a PING by doing the following:
- Reply to ALL
- Put (PING) in 1st line of the Body
- Plus any other instructions - such as "Hurry Up!" or "following-up, and looking forward to your reply" or "Need an answer please"
- Figure: Good Example - (PING) written at the top of the email.
Of course you might use slightly friendlier language following up a client or a third party compared with following up a colleague! If it's really important and you need an answer you might like to
consider using the phone instead of email.
Do you feel this rule needs an update?