Communication - Do you have professional integrity? (Are you a person of your word?)
  v13.0 Posted at 15/08/2018 2:38 AM by Tiago Araujo

​​​​​​​The word “integrity” can be loaded with ethical connotations, but in this context, integrity means:

  1. Being true to your word
    1. This means doing what you say you’ll do, by the time you say you’ll do it
  2. If you can’t deliver on your promise, have a plan for a path forward
    1. If it looks like you won't be able to get the agreed task done by the deadline, tell the person why and set a new deadline, or agree on a different deliverable. 
    2. Never leave them guessing
  3. If you break your word, acknowledge it, and work out a way to repair your integrity
    1. If the deadline passes and you didn't do the above, recognize the fault and propose a plan for how to do better next time 

Hi Keith,

As per our conversation, I'm sorry I missed the full requirements for this PBI.

Next time I will add the details of your requirements into the Acceptance Criteria of the PBI and pay more attention to them.

Cheers, Lars​

Figure: Good example: Acknowledging an improvement for next time

People who have integrity:

  • Always take full ownership of any task given to them
  • Inspire trust in co-workers and managers
  • Hold themselves to a high professional standard

Managers with employees who have integrity:

  • Trust their employees
  • Are comfortable delegating more important work

Related rules

    Do you feel this rule needs an update?

    If you want to be notified when this rule is updated, please enter your email address: