Communication - Do you follow the sandwich rule? (Avoid curt emails when correcting people)
14/08/2018 5:18 PM by
The sandwich rule approach is an effective way to provide feedback to other team
members and clients.
- Start with positive feedback
- Give your recommendations for improvement
- End with some additional positive feedback (you may repeat #1)
This optimistic approach allows you to maintain a healthy relationship with your team members and clients.
Figure: What not to do
Do you feel this rule needs an update?