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Communication - Do you follow the sandwich rule? (Avoid curt emails when correcting people)
  v9.0 Posted at 14/08/2018 5:18 PM by Joanna Feely

​​​ The sandwich rule approach is an effective way to provide feedback to other team members and clients.

  1. Start with positive feedback
  2. Give your recommendations for improvement
  3. End with some additional positive feedback (you may repeat #1)

This optimistic approach allows you to maintain a healthy relationship with your team members and clients.

criticize-behavior-not-person.gif 

Figure: What not to do​​​​

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