Do you ask clients to initial your work?
17/02/2018 4:20 AM by
A person's signature is extremely valuable. Getting a signature is hard work. Salespeople use all sorts of euphemisms to avoid that confronting request: "if you could just sign here..."
However, requesting a signature (or just an initial) on non-contractual type documents, especially screen-shots or data-schemas, is very beneficial. When you ask a client to 'review this screen mock-up' they will generally take a cursory glance, perhaps make a comment or two and then move on to something else. Asking them to then initial the print-out of the screen mock-up always makes them take a second or third look, ask someone else, or at least spend a few more minutes working out whether it's correct.
Training clients to continually review work carefully leads to better quality work.
- Figure: A signature can be very valuable but sometimes hard to obtain
Do you feel this rule needs an update?