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Do you always keep your sent items?
  v7.0 Posted at 8/9/2012 2:43 PM by SSW2000\MeganWeeks
You should never ever delete your sent items. This will in most cases be the only record you have of the emails you have sent to customers and clients. If you ever need to find some correspondence (and believe me you will) then you will be very thankful you got into this habit!
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