Do you use a consistent phone message?
25/11/2015 5:46 AM by
You should remember that any point of contact leaves an impression on clients or customers so even the answering service on your phones should be taken into consideration. If you have a mobile phone which is used for work purposes.
It's recommended that you use a standard message like this:
"Hi, you've reached Adam Cogan from SSW. If you can leave your name, number and a short message I'll get to you as soon as I can, thanks!"
Here's an example of how it should sound.
Do you feel this rule needs an update?