SSW Foursquare

Help - Do you help users when they get errors by directing them to a wiki or KB?

Last updated by RebeccaLiu almost 10 years ago.See history

Every message box should contain a link to a wiki or KB with more details about the message. In the example of the below error message:

NoDirectForError
Figure - Bad Example: User now has to Google to find out how to fix this error

DirectForError
Figure - Good Example: If you click on the "Get Help..." link on the bottom of the form it will take you to a wiki page with common issues and resolutions

Interfaces (Popups and Messages)
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