Do you let your client know when you work overtime and it is not charged?
  v3.0 Posted at 20/10/2010 7:56 PM by System Account
At times we have to work overtime on a project and the client is not charged for the total hours worked. When this occurs it is important to let the client know. If a client does not know, how can they be grateful? A happy client is achieved in small bite sized steps. Informing the client of overtime that is not charged is just one of those small steps.

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