Rules to Better Work Items ( AKA Project Management )

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Rule #
Do you provide ongoing support?
  v4.0 Posted at 20/10/2010 7:56 PM by system
Just like a car, applications need servicing and tuning every now and then to stay in top condition. They might need alterations to deal with new business problems, or just tuning to increase efficiency based on changing user patterns.
Different clients need different levels of support. You should offer a number of different support offerings for clients.
 

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