Rules to Being Software Consultants - Dealing with Clients

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Rule #34
Do you make sure you get brownie points?
  v3.0 Posted at 20/10/2010 7:56 PM by system
People are not mind readers (unless they are telepathic!), so when you get good feedback from a client, make sure you get the recognition for it. There is nothing wrong with getting brownie points for the work you have done and making sure the boss at the client site and your manager know about it.
To: John Smith - CEO Qwerty Organization
CC: Adam Cogan - SSW Manager
From: Sophie Belle - SSW Developer
Subject: .NET Development Work for Qwerty Organization by SSW

John,

FYI - see next email. As you can see, I am loved :)

Regards,
Sophie Belle
www.ssw.com.au

To: Sophie Belle - SSW Developer
From: Amanda Panda - Programmer / Analyst Qwerty Organization
Subject: .NET Development Work for Qwerty Organization by SSW

Sophie,

Thanks for the latest release.
It is fantastic! Thank you for all your hard work and commitment to helping implement this solution.

Regards,
Amanda Panda
Programmer / Analyst
Qwerty Organization


Figure: Developers, when you get good feedback from anyone at the client's company, forward their comments onto the boss at the client's company and CC your manager.
 

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