DEVELOPMENT SERVER
Rules to Better Email

Some email threads go on forever... sometimes the topic subtly changes... so when should you change the subject? The answer is "cautiously". The reason is email threading.

So when do you change it?

• When the original email theme has been superceded by new content, you should change the email subject to a more relevant description of the content of the thread.
  E.g. from "Field of Study"
  to "Next Years Conference WAS: Field of Study"
• Also if the original subject was generic e.g. "Reminder" or "Invoice" (especially when automatically generated) then upon reply change the subject by adding the client or project name to the email subject.
  E.g. from "Invoice"
  to "IBM WAS: Invoice"

Remember, never forget the importance of a good email subject in improving communications.

Figure: Keep your email subject description up-to-date. Out of date subjects can be misleading.