Rule #40
When you reply inline, do you use a different color?
  v8.0 Posted at 25/02/2014 1:44 PM by igorgoldobin
​Replying inline should be the exception rather than the rule as it messes up the history of the email thread. If you do - copy and paste the entire email in your reply and comment on each issue at a time. It's useful to write your comments in red. And make sure what you type should always be aligned left, not indented. Remember, if you write emails with one issue at a time you won't need to do this too often.

-----Original Message-----

From: Daniel Hyles www.ssw.com.au
Sent: Tuesday, 28 May 2002 7:31 AM
To: Adam Cogan www.ssw.com.au
Subject: FW: Morning Goals

I have replied inline in red

-----Original Message-----
From: Daniel Hyles www.ssw.com.au
Sent: Monday, 27 May 2002 8:00 AM
To: Adam Cogan www.ssw.com.au
Subject: FW: Morning Goals

- TimePro Online pages
Done
- Double check backups (get backup today on both drives, I configured the other drive last night)
Done
- Make sure Exchange is backing itself up.. Check Google on why not.
Not Done
- Access reporter
Not Done

​​​

Figure: Good Example - See the "Reply In-line" comment, and see how the RED makes the email easier to read.

 However, it is not recommended to use inline comments. ​See Top 10 Rules to Better Email video for more details on how to reply to emails.