SSW Rules/Communication/Rules to Better Email/Do you Monitor Company Email?
Rule #67
Do you Monitor Company Email?
  v4.0 Posted at 20/10/2010 7:55 PM by system

Following from the previous rule, if email is actually the property of the employer then it makes sense to actually track who is sending emails to whom.

Using the Microsoft Exchange Web Storage System we track the number of emails sent internally (i.e. to an SSW address) and emails sent to clients in our Corporate database.

Outlook Monitor Sent Items Figure: Monitor Sent Items

We use a Utility for Exchange Reports called SSW Exchange Reporter.

Note that although it is acceptable for seniors to check juniors' email, it is not acceptable for juniors to check seniors' email.

 

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