Always make sure you clearly reallocate a task with an email like the good example below:
New,
I already talked with Sergei, he will handle it.
________________________________________
From: Adam
To: Andy
Cc: Sergei;
Subject: Timepro!
Hi Andy,
As per our conversation yesterday about TimePro!
keeps crashing when I do a search under 'Company', please fix
Figure: Bad example - task not clearly redirected
Sergei
As per our conversation - please action
________________________________________
From: Adam
To: Andy
Cc: Sergei
Subject: Timepro!
Hi Andy,
As per our conversation yesterday about TimePro!
keeps crashing when I do a search under 'Company', please fix
Figure: Good example - task clearly redirected
If you need to handover an entire project there are more details here:
http://rules.ssw.com.au/Management/RulesToSuccessfulProjects/Pages/HandOverProject.aspx
